Returns & Exchanges
At TYMO Beauty, we want you to be completely satisfied with your hair styling tools, which is why we offer a 30-day return policy for a full refund or exchange. To be eligible, items must be in their original packaging and in like-new condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Prepare Your Package
Securely pack your TYMO device in its original box, ensuring all accessories and manuals are included.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing